Privacy Policy

We collect information you provide directly to us when you create an account, request a demo, submit a form, or contact us. This may include your name, email address, institution name, job title, and any other information you choose to provide.

We also collect certain information automatically when you use the platform, including log data, device information, and usage analytics. This information helps us improve the platform and provide a better experience.

We use the information we collect to provide, maintain, and improve the Celixra platform; to process your requests and respond to your inquiries; to send you technical notices and support messages; and to comply with legal obligations.

Institutional data uploaded to the platform — including compliance documents, policies, evidence files, and analysis results — is used solely to provide the services you have requested. We do not use your institutional data to train AI models or share it with third parties.

We take the security of your data seriously. All data is encrypted in transit using TLS and at rest using AES-256 encryption. We implement role-based access controls, maintain comprehensive audit trails, and conduct regular security reviews.

While no method of electronic storage is completely secure, we strive to use commercially acceptable means to protect your information and continuously improve our security practices.

We retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we delete your data, please contact us. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We may use third-party service providers to help us operate the platform, process payments, or perform services on our behalf. These third parties have access to your information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

You may access, correct, or delete your personal information at any time through your account settings or by contacting us directly. Depending on your jurisdiction, you may have additional rights regarding your personal data, including the right to data portability and the right to restrict processing.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.

If you have any questions about this privacy policy or our data practices, please contact us at:

Arif Khan — [email protected]

Hamza Amjad — [email protected]